Preparation of service charge budgets. Composition of monthly financial reports for Board meetings. Use of leading management system Blockman II for the up-to-date management of all our client’s financial records. Administration of Management Company accounts. Preparation of the annual audit file and collaboration with auditors until completion of financial statements. Liaising with Management Company’s solicitor and assisting in legal issues when appropriate.
Comprehensive portfolio of insurance arrangements. Competitive pricing for clients via our portfolio of insurers. Securing insurance cover for client’s common areas. Administering all insurance claims on behalf of our clients and their tenants. Qualitas carries full Professional Indemnity, Public and Employer’s Liability insurances.
Apportionment and collection of service charges on client’s behalf. Experienced in-house credit control team. Issuance of reminders to non paying members. Implementation of robust credit control procedures in the event of non payment. Coordinating legal proceedings when necessary in the event of non-payment of service charges.
Compliant with all statutory requirements of health and safety statements, risk assessments and fire and general registers. Regular health and safety audits carried out on sites. Implementation of disaster recovery plans in all occupied developments.
Pro-active inspections of all developments on a regular basis. Timely reporting to the Board of any maintenance works needed. Preparation of regular condition reports and capital repair planning reports for future needs if requested.
24 hour emergency services phone line. Immediate response and dispatch of contractors. Presence on site of Operations personnel until issue has been resolved.
Attendance at Management Company Board meetings and Annual General Meetings (AGM). Monthly financial reporting to the Board. Consultation with Board prior to all works carried out on site.
All incoming and outgoing correspondence tracked and logged via Blockman II Rapid response to all queries to ensure customer satisfaction. All owner details securely catalogued in a centralised database.
Contract cleaning
General repairs and maintenance
Grounds maintenance
Life systems maintenance
See our Maintenance Services section for a full overview of the services we provide.
